As a customer service representative, you know that delivering excellent customer service is vital to the success of any business. Customers expect to receive a high level of service when they interact with your company, whether it's in-person, over the phone, or...
Insights
How to Generate Leads for Your Business
Lead generation is the process of identifying and attracting potential customers for a business. The goal of lead generation is to create a list of prospects to contact in order to build relationships. The end goal is to eventually convert them into actual customers....
Three Key Advantages of SEO to Your Business
Search engine optimization (SEO) can assist you in developing quick, robust, and user-friendly sites that rank higher in search results, bringing more qualified potential clients to your business and increasing conversion rates.
SEO is the most successful and cost-effective strategy for businesses to reach clients at the most crucial times.
The necessity for SEO has never been greater than it is now. Even the most traditional companies learned that they needed to expedite the transition to digital, as a massive number of consumers have shifted to the internet.
SEO is essential to building a long-term online presence, expanding your target market, and increasing revenue. Let’s peek at the three most important advantages of SEO for your business so that you may take advantage of them.
Embracing the Startup Culture
Working with startups is the lifeblood of SOPHI. In fact, we're a startup ourselves. We were founded in 2008 by a small startup called StudentsOnly (which later became Edhance). No, we're not a bunch of students working in a company, nor do we accept only interns! We...
Top Three Things You Should Never Do When Outsourcing
There are many reasons why the number of businesses opting to outsource is rising, but the challenges in outsourcing are often not mentioned. In this article, we'll go through the three common mistakes when outsourcing: 1. Not establishing specific project...
Three Ways to Manage Offshore Outsourcing Effectively
Offshore outsourcing is a business strategy in which a company works with a third-party company to operate specific tasks for the business with cheaper labor costs but similar expertise. Offshoring has become an integral aspect of many companies across the globe. In fact, 68% of organizations in the U.S are currently outsourcing and working with offshore teams.