About Us
Founded in 2008, SOPHI is an outsourcing center based in Dumaguete City, Philippines. As the main contact center for Boston-based start-up StudentsOnly.com, we started as a small 7-person team and initially provided enrollment verification services to StudentUniverse.com, the largest online student travel agency in the US. In 2009, we provided back-office services and B2B appointment setting to our sister company, Edhance.com, a student rewards program bought out by BuyWithMe (now with Gilt Groupe). Since 2012, we have been providing customer service, phone support, and virtual assistance to various tech companies worldwide.
We exist to make outsourcing easy for tech companies by providing cost-effective remote staffing solutions that focus on genuine customer care and efficient back-office support through Filipino talent.
We envision being one of the top outsourcing partners for tech startups, building an organization that offers value to an international market and promotes Filipino talent.
Sincerity
We treat our clients and their customers with genuine customer care.
Outstanding
We bring excellence and quality to everything we do.
Passion
We put our hearts and commitment to our profession.
Helpfulness
We encourage collaboration, teamwork, and camaraderie.
Integrity
We work with strong moral standards in a values-based culture.
Our Story
